Track Your Order
Stay informed at every stage of your delivery. Enter your order details below to check the latest shipping status and estimated delivery information.
Tracking information is available once your order has been dispatched.
Before You Track
- Orders are dispatched within 1–2 business days (Mon–Fri).
- Tracking information becomes available after dispatch.
- Delivered 2–5 business days after dispatch — 3–7 business days in total.
- During busy periods, tracking updates may take several hours to appear.
How your parcel reaches you
This is the standard route every Shedscape order takes. It is an explanation of the process, not a live status for your parcel.
- Step 1Order Confirmed
You receive an email confirmation within minutes of checkout.
- Step 2Preparing Your Order
Your pieces are checked and packed carefully by hand.
- Step 3Dispatched
We email your tracking link as soon as the parcel leaves us.
- Step 4In Transit
The courier scans your parcel as it moves through their network.
- Step 5Delivered
2–5 business days after dispatch — 3–7 business days in total.
Find an answer quickly
Check the latest status of a dispatched parcel.
Processing times, carriers and free UK shipping.
How to return an item within 14 days.
Email or call our UK support team directly.
Answers to the questions we're asked most.
Visa, Mastercard and American Express via Stripe.
Can’t find your tracking email?
Please check your spam or junk folder first. If you still haven’t received your dispatch confirmation after the expected processing time, our support team will be happy to assist.
Contact SupportNeed Personal Assistance?
If you’re unable to locate your order or have questions about your delivery, our customer support team is here to help. We usually respond within one business day.