Delivery Information
Everything you need to know about how we prepare, dispatch and deliver your order throughout the United Kingdom.
Free UK delivery on every order. Orders placed by 2:00 PM UK time (Monday to Friday) count from that business day; later orders count from the next business day. Orders are dispatched within 1–2 business days (Mon–Fri) and delivered 2–5 business days after dispatch — 3–7 business days in total.
Last updated: October 2026
Free delivery on every order within the United Kingdom. No minimum spend.
Orders are dispatched within 1–2 business days, Monday to Friday.
Delivered 2–5 business days after dispatch to all UK destinations.
Orders placed by 2:00 PM UK time (Europe/London, GMT/BST as applicable), Monday to Friday, count from that business day. Orders placed after 2:00 PM, at weekends or on UK public holidays count from the next business day.
Orders are not dispatched at weekends or on UK public holidays.
Tracking information is emailed after dispatch.
Our Delivery Commitment
Orders are packed and dispatched by our UK fulfilment partner. Our Liverpool address is for correspondence and returns. Every order is securely packed and sent with trusted UK delivery carriers.
We believe that clear communication is just as important as reliable delivery, which is why we provide transparent delivery estimates and tracking information whenever available.
Our goal is to ensure every order arrives safely and in excellent condition.
From order to doorstep
- Step 1Order Placed
- Step 2Preparing Your Order
- Step 3Packed Carefully
- Step 4Dispatched
- Step 5In Transit
- Step 6Delivered
Delivery process
After placing your order you will receive an order confirmation email.
Our UK fulfilment partner packs your order within 1–2 business days (Mon–Fri).
Once your parcel leaves our fulfilment partner you will receive your tracking information by email.
Your parcel is delivered 2–5 business days after dispatch.
Delivery areas
We currently deliver within the United Kingdom only. Every order is dispatched within 1–2 business days (Mon–Fri).
Total times include the 1–2 business days before dispatch. Business days are Monday to Friday, excluding UK public holidays.
Shipping partners
Reliable nationwide delivery across the United Kingdom.
Flexible tracked parcel delivery for many UK destinations.
Tracked delivery service for selected destinations.
Orders are shipped using the most appropriate carrier depending on destination and parcel size.
Important delivery information
- Orders are processed Monday to Friday.
- UK public holidays are not counted as business days.
- Orders are dispatched within 1–2 business days.
- Tracking information is sent once your parcel has been dispatched.
- Total delivery time is 3–7 business days.
- Orders placed by 2:00 PM UK time on a business day count from that day; later orders count from the next business day.
- If your parcel experiences an unexpected delay, our customer support team will be happy to assist you.
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Still Need Help?
If you have any questions about your order or delivery, our customer support team is always happy to help.